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Recruiting For the Healthcare Industry

January 10, 2014 Leave a comment

As a healthcare company recruiter, it is your job to only hire the best professional who will get the job done. You’ve used most of the hiring methods out on the market. Yet, for some reason, you are not getting the talented candidates to fill the open role of healthcare IT staff.

What’s going on? Is it a lack of qualified talent? Are there fewer people seeking a profession in IT?

On the contrary. IT professionals are out there, eagerly waiting to take part in the growing job market as they search for the company who will offer them job security and the pay they desire. Companies everywhere are scooping them up at an astounding rate as technology advances.

The problem may in fact be your hiring practices. Many recruiters are relying on outdated hiring software and methods. Streamlining hiring technology by using an Applicant Tracking System to screen and manage online resumes can allow you to find the right applicants quickly

Another major problem is that recruiters are using a very narrow hiring window. They are specifically looking for professional candidates with a certain number of years of experience as an IT worker and education in the healthcare field. Using such narrow criteria significantly cuts the candidate pool in half as two groups of people are left out in the cold.

 

  • IT professionals who recently graduated from college do not have the experience for the position.
  • Expert IT professionals with 20 or more years of experience do not have the healthcare knowledge wanted for the position.

Operating your hiring practices under such a narrow criteria will affect the number of candidates looking for a job. There are perfect employees out in the IT world who would eagerly work with your company with the compassion and dedication you want for the position. The only thing stopping them is the years of experience and having healthcare knowledge.

If you want to increase your IT staff, you may want to consider expanding your criteria. Having a “green” employee just out of college gives you the opportunity to mold them into the company, as they are more receptive to following company policies. In addition, this candidate wants to show you that they can handle anything that is dished out at them. They can be an asset because they haven’t developed any bad habits from previous employment that you have to break.

As for seasoned IT professionals who have the experience you are looking for but not the healthcare experience, all you have to do is supply the industry knowledge. These employees will bring all the skills they know to the job while having a more open perspective about what you require. While they may be set in their ways for certain circumstances, they want the job opportunity and career change that will revitalize their work ethic.

Making a Match: Companies and Developers

May 3, 2013 Leave a comment

Many high tech companies are finding it hard to find good talent. If you fall into this category, you may struggle with giving developers and other tech applicants a reason to apply to your job when companies like Facebook and Google have so many perks. You don’t have to install a slide in your office, but you do have to start using more technology in your hiring process.

For years now, when people want to find love, they go to sites like eHarmony because of the tech-savvy algorithms used to pair people that mesh well together. It has cut down on the dating scene and helped many people to form successful marriages.

When you think about it, pairing a company with a developer is a lot like a marriage. If you’re still on the dating scene, trying to find the right partner, it might be time for you to think like eHarmony and all of the other sites and create an algorithm.

If you live in New York City or San Francisco, you can use the GroupTalent algorithm that allows developers and companies to be paired based upon talent. The platform has proven to be very effective and can solve a lot of the hiring problems you have faced in the past.

The technology is also great for developers who want to “try before they buy.” Basically, it allows developers to try out a company for a short-term project. This would be beneficial to you, as well, to see how well the person does within your business model. If neither of you are happy, you part ways and go on with the next match.

The medical industry has been doing this for years with the locum tenens. Short-term roles are filled by people in the interim while a doctor or nurse is away for some reason. Most locum tenens are proving themselves while at the facility and often are given a job offer at the end of their term because of how well they have proven themselves. The same concept applies with you.

Technology is a useful tool and many companies are learning how to use it in order to obtain the perfect match. By using an Applicant Tracking System, you can do the same thing. This software would allow you to search for various features and characteristics of those who are applying to your positions. This will allow you to pick and choose from those who are applying to you so you can ensure you get a better match for your business.

When it comes down to it, you have to make sure your business has an attractive offer for applicants. While you can use technology to narrow down your options, you still have to get the best of the best sending their resume and information to you.

Make Your Hiring Manager’s Job Easier

February 22, 2013 Leave a comment

A HR (Human Resources) manager has one of the more complicated jobs in any office environment. The person in this position is often tasked with staffing the office and keeping track of benefits and programs for employees. In large offices, the HR manager may have an assistant or assistants helping him or her with this job, while in smaller businesses this is a one-person job. No matter how big or small the company, the HR Manager can use some help to get the job done right.

Luckily, there are many programs and tools available to a HR Manager that will make the job easier. There are simple programs and spreadsheets that nearly every company can utilize as well as more complex programs that may only apply to the largest firms. One of the most useful tools for an HR Manager is an ATS system. ATS, or applicant tracking system helps automate many of the recruiting tasks that an HR manager has on his or her plate.

What Does an ATS do?

While each of these programs is slightly different, the basic idea is that it collects data about potential employees, either through applicants or data mining efforts and spins it into an easy to read and understand format for the HR Manager.

In many cases, this system can take care of the process from beginning to end. This may mean that the system posts recruitment information and applicants can provide information directly to the system. After a set period of time, the system mines the information and provides it to the HR Manager.

What are the Benefits?

The main benefit for the HR manager is it saves him or her from sorting through endless resumes looking for the couple that may actually be valid candidates. Those candidates who are not qualified will never cause the HR manager any difficulty. This is very important when the HR manager is hiring for several positions at the same time. Without a doubt, it can make a big difference. According to the SearchCIO website, it’s estimated that around half of all medium sized businesses use these tools to streamline the hiring process for HR managers.

As you can see, there are many things that a HR manager needs to do to keep his or her company well-staffed and all employees happy. Utilizing tools, such as an ATS system, is one way to make the process easier and improves the process for everyone involved.

The Hiring Slump is Over. Now What?

December 17, 2009 Leave a comment

Obama’s job stimulus package will target several fronts to create more jobs for Americans, including green incentives to retrofit homes, building energy-efficient infrastructure and providing relief to small businesses across the country.  Between these initiatives and a bevy of other job stimulus strategies, it seems like a surefire plan to get the US job market back on track.

However, once this happens, and there is a surplus of job openings and available talent – then what happens?  For the past year and a half businesses have been in hibernation, attempting to run as lean as possible due to the economic downturn.

Downsizing has been the norm and hiring has definitely become somewhat of a rarity for the majority of US companies. When the job market picks up, and we have a surplus of talent as well as openings, how can businesses best get back on track and manage their resources for the hiring onslaught?

Open Up the Gates

Whether you are a small business that receives help from the stimulus or a larger company that suddenly gets a ton of green contract work; open up the gates to let the talent out there know that you are hiring again.  For the past year and a half you’ve probably let many of your new talent funnels get outdated – whether it be the employment section of your website, or a job board you regularly post to.  Take the time to make sure you are up to date with all the previous resources you utilized, as well as some new tactics that have emerged since you’ve been out of the hiring game.

Hiring Software

One new management resource for hiring that is constantly evolving is hiring software.  Modern day hiring software can make the lives of hiring manager and recruiters within your company far easier.  Not only does hiring software make recruiting simpler, it makes it more efficient.  Whether it is tracking a large number of job applicants, auto posting to job boards, sending out automated thank you letters or keeping up with a variety of statistics, hiring software can pretty much do anything nowadays.

Don’t Overdo It

Learn something from the past two years.  Running trim and slowing down your hiring lets you hone in on the important parts of your business: the cogs that are integral for survival.  Although the lean, mean days are starting to disappear, don’t suddenly jump into needless spending mode.  Get a hold of some statistics to determine what worked and what didn’t and capitalize on this newfound knowledge.

How to Pick Your Resume Builder Software

November 11, 2009 Leave a comment

One new category of software application that has been gaining visibility recently is the online resume builder.  If you search for “resume builder” you will discover a plethora of free and pay-for tools as well as expert resume writers soliciting their services.

So how do you pick which Resume Creator is best for you?  To help you out, I’ve taken the liberty to try four of the most popular resume builders.  Basically, I created a resume on each of the following sites and evaluated the program’s performance:

Visual CV

VisualCV differentiates itself by allowing users to add videos, images, and links to your standard resume.  The software also utilizes a very simple job search functionality as well as privacy settings over who has access to your profile.    This is a great program for users that are looking to showcase portfolios within their resume.  Think artists, web designers, film makers and more.

ResuWe

ResuWe is a free site that lets a user optimize their resume by uploading a current version of the document.  It points out the key components of a resume and automatically breaks up the information with very little data entry required. Although ResuWe is easy to use, some of the site seems a bit slapped together.  ResuWe also allows a user to search jobs through Indeed.com.  The service provides some basic SNS and promotional tools as well.

Job Spice

For the time being, Job Spice is free.  This program runs much like an application created during a school project, rather than software that could be valued by a business or paying consumer.  The service concentrates on making your resume visually appealing through the use of a number of preset templates.  One problem I had when demoing JobSpice was successfully exporting my resumes to .pdf format.

Pongo

Pongo has several options for subscription: a free trial account, a monthly fee or an annual fee.  For the fee you can download a resume you’ve created and also utilize tools like advanced job matching and task management.  The free option is fairly elementary, taking you through a step by step list to build your on site resume.  Overall, Pongo’s UI is not very efficient at all.

Overall, I give my best grade to ResuWe because it understands its target customers. ResuWe was created by experts that realize that in a resume, simplicity is the biggest factor. Their service doesn’t let you use thousands of fonts, insert videos, or export in anything but MS Word format, but it gets the job done.  In fact, MS Word docs are the standard for recruiting software programs that hiring departments utilize to upload and parse.

Improve your Company’s Interview and Applicant Selection Process

October 28, 2009 Leave a comment

It’s an understatement to say our team spends a lot of our time thinking about hiring and recruiting. Over the last decade we’ve gained experience by heading recruiting companies and corporate recruiting departments, which eventually lead us to start a company that builds recruiting software. Team building has always been an integral piece of our experience.

When we started our first company an important piece of advice we got was to develop a detailed selection process. This process involved creating a framework to evaluate our applicants efficiently and rapidly to keep up in an extremely competitive market. We even enlisted the help of an industrial psychologist to streamline our interview process, which still works today.

One thing we’ve noticed is that most of our customers are also in very difficult environments for finding good people. Engineers, IT guys, sales stars, marketing masters and various other talent is hard to come by. In addition, the recovering economy makes this pool of top talent even smaller than usual.

So how do you make your hiring process more efficient? First, get your hands on some simple and amazingly efficient applicant tracking software.

Second, start interviewing smarter. It is clear that finding the top talent is becoming harder and harder, so you need to adapt. Instead of only looking to increase your hiring throughput, try to build on the skill-sets of current employees to increase their value. Think of it like a baseball team’s farm system, structured to build talent over the long run. A well run interview process won’t only prevent bad hires, but it will also prepare for a long tail recruiting efficiency.

We practice creating simulations of real-world situations during our interviews to reduce the risk of bad hires and also to allow us to measure a candidate’s ability to adapt. Overall, there are three key characteristics and metrics that that we often refer to during interviews:

Start with Ability

Obviously, if the potential candidate does not possess the ability to do the job at hand, none of their other qualities matter. It doesn’t matter if this person can fit into the corporate culture or the long term picture if they aren’t able to complete the task at hand. There is no point in wasting your time, as well as the candidates’, if they can’t pass the test of basic requirements for the job. That is why we always start with a measure of the candidate’s ability, which most often is a ‘yes’ or ‘no’ answer.

Move onto Talent

Talent is most often gauged through posing problem solving situations to the candidate and seeing how they react. This will tell us how this person’s skill set can be optimized for our company’s long term objectives, like scaling a product or expanding to new vertical arenas.

Finish with Character (last but not least)

If a candidate is extremely skilled, has all the abilities to complete the job, and fits into a company’s long term objectives, they would seem like a shoe-in. However, if their character doesn’t jive with your management practices and work culture, they shouldn’t be a sure hire. Character is symbiotic with employee retention: employees that don’t fit in, probably won’t last.

Some ways to measure character are interview questions that test a person’s behavioral and psychological disposition. The person’s responses can be measured not only with the content of their answer, but also on their delivery (body language, inflection, etc.)

Even if you have the best tools in the recruiting business, your interview process needs to be polished to make good hires. This ‘balance’ between an efficient process and wise assessment requires training, feedback and strategy on all fronts.

Small Business Hiring Gains Fire Power

June 12, 2009 Leave a comment

prometheusWe are witnessing the end of an era.   Since the end of World War 2, large companies have controlled the ebb and flow of the US economy: from the reign of the Detroit automakers to the rise of west coast tech moguls like Microsoft and Google.   Small businesses have been the tiny vessels tossed in the wake of gargantuan tankers, forcing their products on consumers through sheer bulk.

The tides are changing though-  the failing American economy has exposed the incapability of big business, spotlighting bullheaded corporate practices and broken supply chains. The changing times have given way to opportunities for smaller businesses to navigate the economic waters through nascent, cost-effective technologies.   Unlike the slow moving behemoths of old, start-ups have the ability to rapidly change direction and adapt to newly minted consumer demands.  Young companies now have access to a plethora of new tools that utilize the internet to minimize costs and maximize efficiency.

One sector that highlights this onset of change between big and small is in the hiring arena.  A recent New York Times article zoned in on the big corporations of Silicon Valley, and how a ‘code of honor’ existed between several companies towards acquiring each other’s talent.    This unwritten pact between several large companies essentially directs their recruiters to stay away from hiring one-another’s star players.

From the New York Times:

Some veteran human resources executives said that hiring was not so much the issue; employees are free to look for work pretty much anywhere. But they say major companies often have an unwritten agreement to not actively poach employees from their partners.

“Most companies have a hands-off list,” said Ken Perluss, who recently left Yahoo as director for talent acquisition after more than 11 years with the company. “It tells recruiters, ‘Don’t recruit from this company. They are our partner.’ ”

These questionable practices have been observed to such an extent that several companies are currently under the watchful eye of the Justice Department for ‘anti-competitive’ practices.  If such practices are actually occurring, where does this leave smaller businesses who could utilize such star talent to an even greater degree?   In the Silicon Valley tech scene,  one great mind could make the difference between a start-up succeeding or failing.  Top level engineers are more likely thrive in innovative start-up environments than in corporate organizational hierarchies that often stifle creativity.

Small tech companies are already threatening larger ones through the development of innovative, viral, and cost-effective online applications.   It was only a few years ago that Facebook and Twitter were still specks on the map.  It is probable that larger tech companies are attempting to keep the recruiting advantage on their court through ‘gentleman’s agreements’ that prevents the transfer of talent to the next generation of Facebooks.

Small businesses and start-ups alike posses the technology to counter-balance these big-business-pacts.  New, simple and cutting-edge hiring software solutions allow small businesses to find and manage the best talent in the business.  In the days of old, providing a recruiting solution that adeptly encompassed recruiter collaboration, seamless applicant management, and easy online access would cost an arm and a leg. Today’s business class tools walk the path of consumer Web 2.0 applications that are meant to promote simplicity and collaboration at a reasonable price point.    Newton Software is one such solution which can allow small businesses to compete with larger corporations in acquiring the best talent on the market.

There are a plethora of other online tools that smaller business have begun to utilize to maximize their efficiency- from collaboration tools like Basecamp to data storage applications like Dropbox.  Even within large corporations like Google and Microsoft- external applications have begun to take off to bolster intra-company collaboration networks.

It would be naive to say big business will simply disappear into the night, suddenly replaced by a multitude of hungry young successors.   The climate will be sure to shift though: economic and technological progress will freeze the mammoths of industry and provide sure-footing for the smaller  innovators.  Perhaps one such innovator will be our next Prometheus, armed with the fire of  technology to light the way for the future.